Cookie Policy — Mainspring Watch Repair & Servicing

Section 01

What Are Cookies

When you visit a website, a small text file called a cookie can be saved in your browser. The next time you visit, the website can read that file. Cookies help websites remember your choices, understand how pages are being used, and, where you consent, deliver advertising that may be relevant to you.

Cookies do not contain executable code and cannot damage your device. You can delete or block them at any time through your browser settings, though this may affect how some parts of the site work.

Section 02

Cookies We Use

Essential Cookies

Always active — cannot be disabled

Required

These are necessary for the site to function. They manage your session, record your cookie consent decision, and handle basic security. Without them the site would not work correctly.

Duration: session and up to 13 months for the consent record.

Analytics Cookies

Google Analytics (GA4)

Optional

These help us understand which pages are visited, how long people spend on them, and where visitors come from. The data is aggregated and anonymised. We use it to improve the site, not to identify individuals.

Duration: up to 26 months. Third party: Google LLC.

Marketing Cookies

Meta Pixel · Bing Ads

Optional

These track whether visitors came from one of our advertisements, and help us measure the reach of any campaigns we run. They may also be used to show you relevant content on those platforms if you visit them later.

Duration: up to 180 days. Third parties: Meta Platforms, Microsoft Advertising.

Preference Cookies

Site personalisation

Optional

These remember choices you make, such as your preferred language or display settings, so you do not have to set them each time you visit.

Duration: up to 12 months.

Section 03

Cookie Duration

Cookies fall into two duration categories.

Session Cookies

Exist only while your browser is open. Deleted automatically when you close the browser tab or window.

Persistent Cookies

Remain on your device until they reach their expiry date or you delete them manually through your browser settings.

Section 04

Your Cookie Preferences

Use the controls below to choose which categories of cookie you are comfortable with. Your choices are saved to your browser and will be applied on this site.

Essential

Required for basic site function. Always on.

Always on

Analytics

Google Analytics — site usage data, anonymised.

Marketing

Meta Pixel and Bing Ads — ad reach measurement.

Preferences

Remembers your display choices between visits.

Preferences saved.

Section 05

Managing Cookies in Your Browser

You can also control cookies directly through your browser. Select your browser below for guidance. Note that blocking all cookies may prevent some site features from working as expected.

Open Chrome and click the three-dot menu in the top right corner.
Go to Settings → Privacy and security → Cookies and other site data.
Choose your preferred cookie setting or add site-specific exceptions.
To delete existing cookies, click See all site data and permissions and remove individual sites.

Open Firefox and click the three-line menu, then Settings.
Select Privacy & Security from the left sidebar.
Under Enhanced Tracking Protection, choose your blocking level.
To clear cookies, scroll down to Cookies and Site Data and click Clear Data.

Open Safari and go to Safari (Mac) or Settings (iOS) → Privacy.
Choose to block all cookies, or allow cookies from websites you visit.
To remove stored cookies on Mac, go to Safari → Preferences → Privacy → Manage Website Data.
On iPhone/iPad, go to Settings → Safari → Clear History and Website Data.

Open Edge and click the three-dot menu, then Settings.
Go to Cookies and site permissions → Manage and delete cookies and site data.
Toggle Block third-party cookies or manage individual site permissions.
To delete existing cookies, click See all cookies and site data and remove as needed.

Mobile browsers — on Android and iOS, cookie settings are typically found under the browser's main Settings → Privacy section. The steps are broadly similar to the desktop versions above.

Section 06

Your Rights

You can withdraw consent for optional cookies at any time using the preference toggles above. Doing so will not affect anything that happened before you withdrew consent.

Disabling optional cookies will not prevent you from using the website, but certain personalisation features may not work as intended.

For further questions about how we use cookies or about your personal data more broadly, please write to us at [email protected] or see our Privacy Policy.